Wow so like what is going to happen next.....

We learned last week that one of the Midwest call centers is closing at the end of 2008; and my manager was really, really devastated. Don't get me wrong it is very upsetting that this center is closing and people are going to be without work. But I always thought that when these type of messages are delivered they are done in a way were management would tell you but offer the bright side. But my manager was put off her square with this news. I think this is because the company wants to close 2 more centers. Because attendance is down in my center the rumors are that we will be one of those centers.

The only thing that keeps us afloat is our sales; as long as we stay in the top 10 out of 22 centers we should be ok. This part sucks because it makes people make bad decisions like adding products to customers account without their permission or management saying things that are not nice. Their way of creating urgency for sales; and then also talking negatively about reps who are out on a disability or regular sick leave. Even to the point of telling us to call those reps we know and tell them to come to work. In the meantime we have been working overtime non-stop since Easter 2008 an avg. of 4-6 hrs. a week. What is going to happen next is? Hurricanes, banks closing and also our us economy is very weak. The only thing I can do is trust in God and pray, and not take this stuff to seriously or else I will surely crack.....